Your satisfaction is our top priority. We understand that sometimes purchases don’t meet expectations, and we’re here to help. That’s why we’ve streamlined our return and refund process to be simple, transparent, and hassle-free.

Changes or cancellations can only be made for orders that have not yet been delivered.

Refunds are processed within 3 to 4 working weeks. They may not show up immediately on your next card statement. If you’ve received the product, we do not offer refunds unless the item is damaged.

We inspect all products before delivery to ensure they’re in good condition. If you receive a damaged item, contact us within 12 working hours to arrange an exchange. Items must be returned in their original packaging, unused, unwashed, and unaltered.