What We Collect
- Your name
- Email address and contact information
- Demographic details like postcode, preferences, and interests
- Other details related to surveys or offers
How We Use Your Information
- To improve our products and services
- To send promotional emails about new products, offers, or updates (with your consent)
- To occasionally contact you for market research
- To personalize your website experience
Cookies
We use cookies (small files placed on your computer) to analyze web traffic and improve your experience. Cookies help us track which pages you visit, but they do not access personal data unless you provide it. You can decline cookies by changing your browser settings, but this may limit your website experience.
Security
We take the security of your information seriously. We have measures in place to protect your data from unauthorized access, and we continuously update our security to stay ahead of potential threats.
Controlling Your Information
If you no longer want us to use your information for marketing, you can opt out by emailing support@quintonbaby.com.my.
We will not sell or share your information without your permission, except as required by law. If any of your information is incorrect, please let us know, and we'll correct it promptly.
Contact Information
For any questions about this privacy policy or our data practices, please contact us at support@quintonbaby.com.my.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page.
Information We Collect
When you use the Quinton Baby mobile application, we may collect the following types of information:
- Account Information: Your name, email address, phone number, and profile information
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Location Data: With your permission, we may collect precise location data to help you find nearby stores and for delivery services
- Usage Data: Information about how you interact with the app, including features used, pages viewed, and time spent in the app
- Purchase Information: Order history, payment information (processed securely through third-party payment processors), and shipping addresses
- Push Notification Tokens: To send you notifications about orders, promotions, and app updates
- Camera and Photo Library: If you choose to upload profile pictures or product photos
How We Use Your Information
- To provide and improve our mobile app services and user experience
- To process and fulfill your orders and manage your account
- To send you push notifications about order updates, promotions, and app features (you can manage these in app settings)
- To personalize your app experience and show you relevant products and content
- To help you locate nearby stores using location services
- To analyze app usage and improve our services
- To detect and prevent fraud, abuse, and security issues
- To comply with legal obligations and enforce our terms of service
Permissions and Device Access
Our app may request the following permissions to provide full functionality:
- Location Services: To help you find nearby stores and enable location-based features. You can disable this in your device settings.
- Camera/Photo Library: To allow you to upload profile pictures or share product images. This is optional.
- Push Notifications: To send you order updates and promotional messages. You can manage notification preferences in the app settings.
- Storage: To cache app data and images for faster performance.
You can revoke these permissions at any time through your device settings, though some app features may not work without them.
Third-Party Services
Our app uses third-party services that may collect information:
- Payment Processors: We use secure third-party payment processors to handle transactions. We do not store your full payment card details.
- Analytics Services: We use analytics tools to understand how users interact with our app and improve our services.
- Cloud Services: Your data may be stored on secure cloud servers managed by trusted providers.
- Social Media Login: If you choose to sign in with Google or Apple, those services may collect information according to their privacy policies.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption of data in transit using SSL/TLS protocols
- Secure authentication and authorization systems
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure storage of sensitive information
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can view and update your account information through the app settings
- Deletion: You can request deletion of your account and personal data by contacting us
- Opt-Out: You can disable push notifications and location services through your device or app settings
- Data Portability: You can request a copy of your data in a portable format
- Correction: You can update incorrect information through your account settings
Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or business purposes.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Contact Information
For any questions, concerns, or requests regarding this privacy policy or our data practices in the mobile app, please contact us at:
Email: support@quintonbaby.com.my
Updates to This Policy
We may update this mobile app privacy policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of the app after such changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.